PRIVACY POLICY

Overview

RESET HQ is committed to your privacy. This policy outlines how we handle your Personal Information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Information We Collect

We may collect:

Contact details (name, email, phone, postal address)
Personal health information

Website usage (cookies, analytics)

How We Use Information

Your information is used to:

Deliver treatment services and communications

Improve offerings and user experience

Meet legal obligations

Secondary uses, closely related to the primary purpose, may occur if you’d reasonably expect it.

Sharing Information

No data is sold or rented. Information may be shared with:

Trusted providers (e.g., Xero for invoicing, Microsoft Sharepoint for communications)

Legal authorities, if required by law

Data Security

We use SSL encryption, role-based access, regular audits, password policies, and secure physical and cloud storage to safeguard your data.

Data Breaches

If a data breach occurs that may cause serious harm, you will be notified per the Notifiable Data Breaches (NDB) scheme and steps will be taken to contain the breach.

Data Retention and Destruction

Data is kept for as long as legally required or necessary for our business, then securely deleted or destroyed.

Access and Correction

You may request access to, or correction of, your data by contacting us.

Our website uses cookies and similar technologies to enhance functionality, analyse usage, and provide relevant advertising through third-party providers such as Google Ads. Cookies are small data files stored on your device that allow the website to remember your actions and preferences. You can manage or disable cookies via your browser settings, but this may affect website functionality. We do not use cookies to collect personal information such as your name, address, or email. For visitors from the EU/UK, cookie consent is requested on our website in compliance with applicable regulations.

International Compliance

If visitors are located in the EU/UK, we comply with GDPR/UK Data Protection principles. Consent for cookies is requested via our website banner.

Third-Party Links

Our site may link externally for your convenience. We are not responsible for the privacy practices of those sites.

Changes to This Policy

We may update this Policy. Changes take effect immediately on posting with a revised date.

For questions about privacy, contact us at:

RESET HQ

Email: admin@resethq.com.au

Copyright and Trademarks:
All content is protected by copyright and trademark laws. Unauthorised use is prohibited except as permitted by law.